Terms & Conditions

Purchase Terms

These terms and conditions are incorporated by reference into any order, whether online, over the phone, in person or via purchase order, placed by Customer with Illegal Brands.

Customer acknowledges that Illegal Brands is acting as an authorized distributor for the sale of its products and that availability, pricing, warranty and other specific details are subject to confirmation through the manufacturer. Therefore, Illegal Brands reserves the right to cancel any order at any time, for any reason and, if an order is cancelled, Illegal Brands will promptly refund all amounts paid to the Customer.

Illegal Brands reserves the right to refuse service or sales to anyone, at any time and for any reason. Customer acknowledges that the prices and other terms of sale for its products provided on its website or in other communications do not constitute an offer to sell but rather a basis for the Customer to make an offer to purchase which must be accepted by Illegal Brands.

Customer acknowledges that it may have limited or no rights to cancel an order once placed and that its remedies will be limited to the return policies discussed below. Illegal Brands will use reasonable efforts to terminate an order upon notice from the Customer but such terminations may be subject to restocking fees and other handling charges.

Promotional items are limited to one item per purchase. Promotional items are subjected to availability and may be cancelled at any time, for any reason. Any Free or Discounted Shipping promotion is subject to discontinuation at any time and we reserve the right to not allow free shipping to Alaska or Hawaii.

Customer is responsible for the payment of all applicable state and local taxes. You must establish a registered account to submit a valid sales tax exemption certificate.

All payments must be in US Dollars. Unless specifically agreed to by Illegal Brands, payment is due upon acceptance of the order by Illegal Brands.

Credit cards are charged when the order is acknowledged.

The on-line order, quotation provided by Illegal Brands or the Customer’s Purchase Order plus these Purchase Terms constitute the entire agreement between the parties. Modification or waiver of these terms requires a separate writing signed or created by the party against whom the change is to be enforced. Parties acknowledge that any waiver or modification of a specific purchase agreement shall not serve to modify this agreement for other purchases unless the waiver or medication specifically states that it impacts all future transactions between the parties.

Parties agree that this agreement shall be subject to the laws of the State of Colorado. Parties further acknowledge that legal jurisdiction for any and all legal actions against Illegal Brands shall be within the City and County of Arvada, Colorado, USA. The prevailing party shall be entitled to reimbursement of reasonable attorney and court fees if any action is commenced hereunder.

Freight & Delivery Policy

Prices listed or quoted do not include freight, handling, taxes and/or duties and in very rare instances prices may be subject to change after order. You'll be notified via email and new charges are put on hold pending your approval.

Claims for products damaged in shipping must be pursued through the carrier and are the responsibility of the Customer.

Illegal Brands ships all items "Complete". Most instock items ship within a 24 Hour period.

Return Policy

Illegal Brands does not offer refunds on any CBD products. We will exchange any merchandise purchased within 14 days with proof of purchase. Merchandise must be new with tags attached to be eligible for exchanges.

In the event of items that are damaged in shipment, we will do our best to make it right, but reserve the right to direct you to the shipping carrier for making a claim.

When you contact us, be sure to include as much information as possible – name, order number, address, the product you’re having an issue with, and photos, if applicable.

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